State Farm® Insurance Agent Roxanne Jones

"Roxanne was super helpful with a recent claim. I had multiple weather related damage to my car. When I called her about my claim she suggested that I lower my deductible to mitigate my out of pocket expense. She quickly ran the numbers and the change in my premium to support my lower deductive was minimal. I’m glad to be saving money and have even better protection on my vehicle!"

"Roxanne was very thorough and patiently explained all of our options during a recent policy check-in. We love her good ole' fashioned customer service!!!"

"Roxanne has been my insurance agent for several years, and she has always been amazing to work with. She somehow remembers exactly who I am every time I call, and she is always kind, patient, compassionate, and very helpful. She has helped me through a few difficult life changes over the years and has always made things easy and stress-free when life got chaotic. It’s clear that she truly cares about her clients, and that kind of personal service is hard to find these days. I highly recommend her!"

"I met with my agent, Roxanne Jones today for the first time of go over my policies. She was extremely thorough, knowledgeable and so personable. Never thought discussing insurance could be so enjoyable. Amazing service.!!"

"I had an excellent experience with my State Farm agent, Roxanne Jones, today. She took the time to follow up and verify important information regarding my policy, showing a level of care, professionalism, and attention to detail that truly went above and beyond. Roxanne’s proactive communication and willingness to ensure everything was handled correctly gave me great peace of mind. Exceptional customer service like this is rare, and I truly appreciate her dedication and support. Five-star service all around!"

"Roxanne was very professional extremely fas! She stayed late to help me with my purchase of my new car and getting the insurance transferred over thank you so much!!"

"Roxanne was knowledgeable, courteous, and all around excellent!"

"Thanks for being helpful"

"I’m I was very happy to get assistance on switching from our old homeowners insurance which will save us a lot of money each year!"

"Thea is awesome!"

"I was thinking about switching to another insurance company until I talked to Thea. She really knows her job. I appreciate you."

"I was on the phone not in the office. But she was very helpful and helpful me to understand alot."

"Great service and has always been helpful with answering my questions"

"My service was very professional and I appreciate her staying with me until she was satisfied that everything was taken care of. Thank you"

"Great customer service polite staff I’ve never laughed and enjoyed conversation from no insurance company as I do with Roxanne jones and staff here at State Farm. Keep up the great work"

"At the Roxanne Jones agency, there is a young lady by the name of Becky. She was very helpful, friendly and patient. Definitely appreciate the time she took with me!!!"

"I like how Avionna handled my situation with my insurance policy she was very professional"

"Thea was extremely helpful and thorough and made the process of me switching insurance companies seamless. The affordable pricing was a plus!"

"Avionna offered other options to help keep my car insurance policy from cancelling out. If she didn’t suggest it I wouldn’t have known it was an option. Very helpful. I appreciate her. 10/10"

"I am completely satisfied with the excellent customer service and support that I received from Roxanne Jones' Team. They were knowledgeable, provided more insurance coverage for less money as well as provided valuable cost savings options. Moving my primary residence, second home, investment property and auto insurance policies to State Farm resulted in actual savings of over $5,364 annually.

I need to give a special thanks and appreciation to Thea Wyatt for coordinating everything with the other State Farm agents in Charlotte,North Carolina and Brooklyn,New York. She is truly a Gem and an excellent addition to the State Farm team. Overall, I am completely satisfied with the customer service I received and I would highly recommend this team to provide any insurance needs to future clients."

"Roxanne is grade A+ awesome. Her help and customer service skills are way above standard. Thank you for everything."

"Avionna and Roxanne are AMAZING!!! Extremely professional and efficient, knowing that you will be taken care of is so important when it comes the many insurance options that State Farm offers (Vehicle, Life, Home Warranty, etc.) Thanks for the assurance ladies!!!"

"Excellent customer service received unexpected courtesy beyond the call of duty. Thank you Ms Roxanne Jones"

"Becky was very helpful and courteous."

"Love these people here. Roxanne literally helped me get my insurance straight 5 minutes before closing and stayed on the phone helping me get everything in order an hour past their closing time and on top of it all she was very sweet, helpful and seems to be a very good person. I rate her 10 stars if I could. Thank you so much Roxanne"