State Farm® Insurance Agent Roxanne Jones
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What our customers say about us...
iambesthair
September 12, 2025
"Niekko helped me today & it was a pleasurable experience! Feels like I’m gonna really enjoy the new owner & staff. Thank you again Niekko"
April Bradshaw
August 27, 2025
"Niekko was able to help me navigate moving out of state and getting tags and insurance in another state while maintaining MD auto coverage at the same time to avoid MD MVA fines until MD MVA received my MD tags back. Thanks Niekko"
"Hi April, Thank you for sharing your experience with Niekko! He goes the extra mile to help our customers!"
Faye Hilton
August 21, 2025
"Roxanne is very professional and explains everything thoroughly. We were a little apprehensive after our other agent retired but Roxanne has made us feel comfortable and happy to have her as our new agent."
"Thank you Faye for your vote of confidence! It's a pleasure helping you with what's important to you!"
Wendy Carroll
August 21, 2025
"I received a cancelation notice and when I called she assured me that my account was in good standing and for me not to worry, she was very sweet and helpful, so far my service at the new location gas been good and the service person was wonderful"
"Thanks Wendy for taking time to share your experience with our office!"
Michelle Delane
August 21, 2025
"She was very polite. She was able to solve my problem and answer all my questions. I felt like I was heard, and the issues were taken care of."
"Thank you for Michelle for sharing your experience with our office! I am proud to hear that Avionna has provided you such great service."
Charlisa Graham
August 20, 2025
"Hello, today I had a wonderful experience speaking with Avionna Vaughan with State Farm. Avionna was very professional and pleasant to talk to while I was explaining my situation to her. She listen and was very understanding to my needs. Avionna, thank you for helping me through my situation, and for all you do. I look forward to speaking with you again. God Bless!!"
"Thank You Charlisa for sharing your experience with Avionna! We think she's great too!"
Bam’s 2 Bruises
August 19, 2025
"Avionna and Roxanne are AMAZING!!! Extremely professional and efficient, knowing that you will be taken care of is so important when it comes the many insurance options that State Farm offers (Vehicle, Life, Home Warranty, etc.) Thanks for the assurance ladies!!!"
"Thank you so much for sharing your experience with our office! It was a pleasure speaking with you! "
Elton Dukes
August 13, 2025
"Roxanne was very helpful and polite while assisting me in the matter I presented to her. She offered insightful information, ensured that I was in the correct hands and also did not hesitate to share a laugh along the way. Good customer service is coming back one agent at a time. Thank you again Roxanne!"
"Thank You Elton for such a kind review! It was my pleasure to be of assistance!"
Timothy Cole
July 30, 2025
"Awesome Eperience!"
"Thank you for leaving our 1st Google Review! It was a pleasure to assist you!"