State Farm® Insurance Agent Roxanne Jones

"Zakiya was one of the most helpful agent at state farm? I really appreciate how she took her time and sat with me with the for thirty minutes and walked me through the process. She was very kind, courteous, professional and very friendly. With the fact that I needed assistance with this, I also met her age in roxanne, and she was also a wonderful woman, I would come to this agency anytime, and have anyone come here, even my mother who's on the wheelchair."

"Kylee was helpful and nice"

"I recently returned to State Farm for both my home and auto insurance, and I couldn’t be happier with my decision. My agent Roxanne has been wonderful to work with—she is personable, professional, knowledgeable, and, most importantly, someone I feel I can trust.

She made the entire process easy and comfortable, and the level of service I received truly reminded me why I chose to come back. I’m very happy to be back with the State Farm family and look forward to continuing to work with Roxanne. Highly recommend!"

"I have been with Roxanne Jones for some time now and I am very satisfied with the customer service and prompt responses. All my claims were handle quickly and the process was easy. The staff is very friendly as well."

"She answered all of my questions, took her time and was very helpful. Thank you so much."

"Zakiya from Roxanne Jones State Farm was really helpful with helping me start up my auto insurance it was pretty high for me as a new driver and she got it lowered with the available discounts 10/10 customer service"

"Absolutely wonderful"

"Had an extensive phone conversation with Mrs Jones. We went over my multiple policies to ensure they are adequate and meet my needs. She was very thorough and knowledgeable. She answered all my questions and provided much needed recommendations. I am very pleased with her excellent customer service and look forward to continued collaboration. I highly recommend her agency."

"Very informative!"

"Excellent service! Roxanne really cares! I believe I have everything that I need! Thanks again."

"First insurance agent who took time to go through by policies to analyze the coverages and protections were what is needed at this point in our lives. Informative and comforting."

"Great customer service and knowledge of product"

"Hello, today I had a wonderful experience speaking with Avionna Vaughan with State Farm. Avionna was very professional and pleasant to talk to while I was explaining my situation to her. She listen and was very understanding to my needs. Avionna, thank you for helping me through my situation, and for all you do. I look forward to speaking with you again. God Bless!!"

"Roxanne is excellent! She is very thorough, reliable, and warm. Could not recommend her enough!"

"Destiny is very pleasant and very informative"

"Roxanne and her crew ae always so professional and so helpful whenever I am in need. Communication with her team is always top notch. Highly recommend"

"Roxanne was very patient and made me feel at ease while answering my questions. Kudos to you, Roxanne."

"Answered all my questions. They nice and polite. Appreciated all their help."

"Roxanne is a highly professional and efficient State Farm agent. She is very attentive to her customers and readily available to answer questions, offering solutions whenever she can. I recommend her office to all my friends and family.
Thanks,
Dr. Ahoussou"

"After the financial nightmare I was paying with GEICO and USAA, Zakiya went above and beyond to find a great policy that covered 3x more at a cost way less than the others. She took the time out to explain the coverage, listened to my needs and provided excellent recommendations! For the first time in my life, I felt like I wasn't just another client where an insurance agent was just looking to get a commission! She made feel like she cared! I met Roxanne and I see the family energy in their office!! 🥰 Highly recommend their services! Thank you!"

"It was a pleasure to speak with Mrs. Jones. She was very knowledgeable about state farm products and I would have loved to work with her as my agent, but due to unforeseen circumstances, my wife and I intend to move and possibly relocate to New Jersey or Delaware in the future, now that I am officially retired. I appreciated Mrs. Jones' persistence and patience as a State Farm representative, and I intend to refer any of my colleagues or friends to her."

"I had a phone call yesterday with Ms.Roxanne to go over our policy. She was very thorough in detail to make sure that I understood the policy in depth. She also offered different options for us to consider an even provided a quote Within 24 hours of our discussion. We’ve been with State Farm for many years and Even with having four kids, the prices were great and we knew we were in good hands. I appreciate Roxanne and her team for all that they do."

"I had a wonderful experience speaking with Roxanne Jones at State Farm about life insurance. She took the time to explain everything in a way that was easy to understand and was incredibly patient, even when I wasn’t completely sure how to answer all of her questions.

She helped me build a policy that felt right for me and my family, and what stood out most was that I never felt pressured. Instead of making me feel like I had to sign up immediately, she gave me the time and space to think about the options and work them into my budget. That level of professionalism, patience, and genuine care made all the difference. Roxanne is truly phenomenal, and I highly recommend working with her."

"Love the professionalism. The staff is always courteous."

"Roxanne was super helpful with a recent claim. I had multiple weather related damage to my car. When I called her about my claim she suggested that I lower my deductible to mitigate my out of pocket expense. She quickly ran the numbers and the change in my premium to support my lower deductive was minimal. I’m glad to be saving money and have even better protection on my vehicle!"